Search
Search through the thousands of lawsuits, complaints and recalls on our site.

Home / Electronic Recalls and Alerts

Report Fraud

Polycom, Inc. Recalls Wireless Conference Phone Batteries Due to Fire Hazard

Date: 6/12/2008
Reason: The battery packs can overheat, posing a fire or burn hazard.

Distribution: Nationwide.

Need Legal Help?

Does this recall or safety alert affect you or your family?

WASHINGTON , D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: SoundStation2W Wireless Conference Phones with Lithium Ion Batteries

Units: About 5,800 units

Phone Distributor: Polycom, Inc., of Pleasanton, Calif.

Battery Pack Distributor: Gold Peak Industries Ltd., of Hong Kong

Hazard: The battery packs can overheat, posing a fire or burn hazard.

Incidents/Injuries: Polycom has received one report of a battery pack overheating resulting in minor property damage. No injuries have been reported.

Description: The recalled battery packs were supplied by Gold Peak Industries Ltd. and sold with Polycom's SoundStation2W wireless conference phones from December 1, 2007 until May 2, 2008, and separately as replacement battery packs during the same time period. The SoundStation2W part numbers and SKU numbers are printed on the underside of the telephone and include the following models:


Part Number SKU Number
2201-67800-022 2200-07800-001
2201-67880-022 2200-07880-001

SoundStation2W recalled battery pack part numbers, SKU numbers and date codes are as follows:


Part Number SKU Number Date Code
1520-07803-003 2200-07803-002 GP1207, GP0108, GP0208, GP0308
(December 2007 through March 2008)
1520-07804-003 2200-07804-002 GP1207, GP0108, GP0208, GP0308
(December 2007 through March 2008)

The battery packs have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery pack part numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the part number printed on the white label of the battery.

Sold by: Authorized dealers nationwide through catalogs, online, telesales, office supply stores, the Polycom Web store, and Fry's Electronics retail locations from December 2007 through May 2, 2008 for between $700 and $900. Replacement battery packs were sold for between $50 and $90 through the same outlets.

Manufactured in: China

Remedy: Consumers should immediately remove the battery pack from their SoundStation2W wireless conference phone. Once the battery pack is removed, consumers can still use their conference phone by keeping the charger plugged into the unit. Consumers should not attempt to use battery packs other than those supplied by Polycom in the unit. Consumers should contact Polycom for a free replacement battery pack.

Consumer Contact: For additional information, contact Polycom, Inc. at (800) 963-7627 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.polycom.com/2WBattery




Other Home / Electronic Recalls and Alerts of Interest

Date: 10/21/2008
Reason: The generator’s fuel valve can be damaged by the cover plate during shipment and cause a fuel leak and fuel spillage during use, posing a fire hazard to consumers.

Distribution: Nationwide.
 
Date: 10/21/2008
Reason: An internal short circuit can cause the lithium-ion polymer batteries to overheat, posing a fire hazard.

Distribution: Nationwide
 
Date: 9/26/2008
Reason: The fryers can overheat, posing a burn hazard.

Distribution: Nationwide
 
Date: 11/6/2008
Reason: The recalled Halloween figurines contain high levels of lead in the paint.

Distribution: Nationwide
 
Date: 9/22/2008
Reason: The power cord wires are significantly undersized and allow incorrect insertion of the power plug, posing a risk of fire and/or shock to consumers.

Distribution: Nationwide
 
Date: 9/15/2008
Reason: Portable gasoline generators quickly produce high levels of poisonous carbon monoxide (CO) and should never be used indoors, including inside a home, basement, shed or garage, even if doors or windows are open.

Distribution: Nationwide
 

Become a LawCash Member - FREE!
'Find Money' E-Book
Weekly Email Alerts




privacy policy
Class Action Lawsuit Center || Product Recall Center || Consumer Complaint Center || About LawCash Link Exchange
Privacy Policy || Legal Policies || Terms & Conditions || Website Advertising Policy || Site Map || Top Lawsuits
LawCash® is a service of nola3, llc
© 2000 - 2008 Copyright. All rights reserved nola3, llc.

[ Home ]
LawCash
login
Justice is a click away.