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Starbucks Announces Recall of 8-Cup Coffee Brewers Due to Possible Fire Hazard

Date: 10/18/2006
Reason: Fire Hazard
Distribution: Starbucks company-owned and operated stores nationwide

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WASHINGTON , D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Firm's Recall Hotline: (800) 453-1047
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Media Contact: (206) 318-7100 

Name of Product: Starbucks Barista Aroma Stainless Steel 8-Cup Coffee Brewers

Units: About 73,000

Distributor: Starbucks Coffee Company, of Seattle, Wash.

Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.

Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.

Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. "Starbucks Barista Aroma" is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.

Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.

Manufactured in: China

Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.

Consumer Contact: For more information, consumers should contact Starbucks' Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company's Web site at www.starbucks.com - consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.

Picture of Recalled Coffee Brewer


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