DIRECTV Complaint

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DIRECTV - unfounded charges

Electronics: Satellite Dish Companies

Author: Conrad from Santa Cruz , CA

Occurred In: Waldport, Oregon

Updated: 5/12/2008 1:10:45 PM

Created: 5/12/2008 1:10:45 PM

On Internet: Yes

Nationwide: Yes

For 18 months DIRECTV harassed me for 212.00 saying I did not complete my commitment contract of keeping the service for 2 yrs. The service was so bad that I canceled after 6 months. The only problem with the company's claim is that the installer never presented me with the 2 yr contract. Despite this DIRECTV tried to extort money from me. I was very frustrated but refused to cave in to this company's attempts at extortion. I then read online that if you have a problem with a company to start e mailing the CEO. I did this and within 5 weeks the company dropped its claim against me. For all who have been victimized by this crooked company, give it a try. I hope it works for you. The CEO's address is: chase.carey@directv.com Good luck! Conrad

Responses to DIRECTV Complaint

Dont Do Business With These Thieves!

6/20/2008 7:41:54 PM

SUSAN FROM EMMETT, ID

(CONSUMER COMMENT)

Directv took an unauthorized withdrawal of 270 out of my bank account because they claimed they didnt receive my receivers back. I have PROOF they did - the SAME DAY they STOLE my money! Now I have been told they will refund it when they can - no date given, just whenever. I am LIVID. This is ROBBERY. I will tell everyone to NEVER do business with DIRECTV and you can be guaranteed that I will never do business with them again!! EVER!

If you're also a victim of this company, then submit your own DIRECTV complaint letter