K-Mart Complaint

WIN AN iPOD TOUCH!*

EMAIL ADDRESS

ZIP CODE

	General Alerts General Alerts include all recent cases, recalls and complaints.		Automotive Alerts Make sure YOUR car has not been recalled and you are safe.
	Family Alerts Keep track of recalls and cases that affect you and your children.		Health and Medical Alerts Are the prescription drugs and medical devices YOU use safe?
	Consumer Alerts Get notified about recalled products around your home.		Environmental Alerts Keep up with pollution and contamination that may affect you.
	Financial Alerts Keep an eye on your investments.

Submit

*Contest Details Privacy Policy

Respond to this Complaint

This section is for replying to a complaint. You may reply to a complaint if your reply offers productive insight that fits into the following categories: Consumer Comment, Consumer Suggestion, Employee of the Company, Employee of the Company with inside information, Ex-employee, Individual reported, and Company Owner.

Respond to this K-mart consumer complaint!

Members login at the top of this page. Not a member? Register with LawCash.com using the form above.

If you have a similar complaint, rather than replying, you should write and document your own complaint by clicking here. This will help by showing the extent of consumer complaints against a given company.

Your reply should not include Unlawful, slanderous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening and harassing comments, which are not appropriate in the Lawcash.com forums and are forbidden. Advertisements, solicitations and similar commercial materials are not allowed. Any form of direct or indirect personal attack or harassment or any comment that calls for unlawful or illegal behavior or might result in harm to others is prohibited. For more information on the terms of using Lawcash.com, click here. Your information is held strictly confidential - however, your first name, city and state will appear on the website associated with your reply.

K-Mart - Not honoring advertised coupons

Store: Department & Outlet Stores

Author: Mark from Abingdon, MD

Occurred In: Baltimore, Maryland

Updated: 8/2/2007 12:48:41 AM

Created: 8/2/2007 12:48:41 AM

On Internet: Yes

Nationwide: Yes

K-Mart is currently running an advertised promotion where customers can receive a 10 K-Mart gift card when they purchase a pack of Duracell batteries and 2 Procter Gamble products. The coupons for the promotion were in the form of tear-off pads available in K-Mart stores, prominently displayed in the Health Beauty section. The printed coupons stated 'One per transaction' with a stated expiration of 8132007. Due to the pricing of the qualifying items, it was possible to qualify for the gift card with less than a 10 purchase.

After the deal received some publication on several shoppingbargain websites, many people took advantage of the offer. Midway into the deal an internal K-Mart communication (available upon request) was sent verifying the validity of the deal and upholding the 'one per transaction' wording. Several days later a second internal communication was sent (also available upon request) instructing stores to remove the coupons from the stores and honor existing coupons on a 'one per household' basis to 'limit the liability' of the promotion.

Responses to K-Mart Complaint

Shocked

8/2/2007 3:45:31 PM

DEBORAH FROM OSWEGO, NY

(CONSUMER COMMENT)

I was checking out two deals.
I didn't know I was only to have one. Or so they say.
The check out girl yelled 'you can only use one of these'!!!!!!!
She just threw the one order in a bag and didn't even hand it to me! I felt like crap!
There must have been ten people in line behind me.
I could not justify the way I was treated.
I for one will never walk back into that store no matter what they are selling.

If you're also a victim of this company, then submit your own K-Mart complaint letter