HarrisDirectLLCE-Trade Complaint
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HarrisDirectLLCE-Trade - Release of personal info,, transactions and balances
I have a Brokerage and IRA account with Harris Direct LLC. They were recently bought out by E-trade. On Friday, Jan.20, 2006, I faxed instructions to them concerning changes I wanted made to my account. The letter including their forms and had my name, SS, account's, Address and phone. Previously until Aug.13, 2004 My brother managed these accounts because they were in trust. In November 2005, I gave them written instructions to remove his access to the accounts and that the accounts were no longer to be linked to his e-mail either. Unfortunately, they had a question concerning the transaction I wanted done. They did not call me, They called my brother. They also revealed exact details of the transaction and the account balances and asked him what they should do? They did not act on my instructions until 12406 Since my brother was given the info, it didn't stop there. My brother called my MOM and told her everything Harris Direct told him concerning my finances creating a rift between me and my Mom. I found this out on 12306 after the close of the business day. The issue is I have been slowly moving my money from HarrisDirect to a local bank with better customer service and where I have banked for more than 20 years. This info is none of my family's business and I can't believe HarrisDirect did this. I need to know if I can take any legal action against HarrisDirect for releasing account info without my permission, this includes transactions and balances? I don't know if there will be any financial loss yet due to Harris Direct not completing the transaction on 12006. The transaction has been delayed by 4 days because of this.
Thanks,
Diana Balsam
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