Blockbuster Video Complaint
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Blockbuster Video - Late fee Rip-Off
I have recently checked out movies from blockbuster and I kept them for 10 days. When I went to rent more movies I was told that I owed 2.50 for re-stocking fees of the two movies that I had previously rented. How can they charge me for re-stocking when they would have to re-stock them no matter when I had brought them in? Just another term for 'late fees'. Blockbuster has been, and still advertises 'No late fees'. Oh wait, it gets better. I checked out some more movies,after paying the 'restocking fees' and I returned them 8 days later only to find out when I checked my bank account later that day, Blockbuster put a hold on my account for 64.04. I called them and asked why they have a hold on my credit card, this is the response I got. 'We put a hold on anything that is past it's due date'. Again, I thought there we no late fees....The manager then proceeded to tell me that if I had held them for 37 days they would have charged me for the movies and they would not have excepted them If I tried to return them. I do not keep up with advertising laws, but it seems to me that Blockbuster is not being honest with their advertising.
Thank you
Shawn Brown
Responses to Blockbuster Video Complaint
Blockbuster
When I went to rent more movies I was told that I owed 2.50 for re-stocking fees of the two movies that I had previously rented. How can they charge me for re-stocking when they would have to re-stock them no matter when I had brought them in? Just another term for 'late fees'. Blockbuster has been, and still advertises 'No late fees'.
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