AOL,, LLC Complaint
Respond to this Complaint
This section is for replying to a complaint. You may reply to a complaint if your reply offers productive insight that fits into the following categories: Consumer Comment, Consumer Suggestion, Employee of the Company, Employee of the Company with inside information, Ex-employee, Individual reported, and Company Owner.
Respond to this Aol Llc consumer complaint!
Members login at the top of this page. Not a member? Register with LawCash.com using the form above.
If you have a similar complaint, rather than replying, you should write and document your own complaint by clicking here. This will help by showing the extent of consumer complaints against a given company.
Your reply should not include Unlawful, slanderous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening and harassing comments, which are not appropriate in the Lawcash.com forums and are forbidden. Advertisements, solicitations and similar commercial materials are not allowed. Any form of direct or indirect personal attack or harassment or any comment that calls for unlawful or illegal behavior or might result in harm to others is prohibited. For more information on the terms of using Lawcash.com, click here. Your information is held strictly confidential - however, your first name, city and state will appear on the website associated with your reply.
AOL,, LLC - Bad service,, questionable contract,, lack of service and revenue
AOL did not provide necessary service to me or my business during a busy workday when deadlines via email had to be met. In addition, the software provided by AOL allows for adware and spyware to be placed on the computer which requires hours of investigating to remove, or an expensive computer expert. The customer service is horrible, and more than 70,000 have been lost as a result of this problem. This does not include the countless hours spent on the phone trying to reach someone who can help when a problem arises.
In addition, the contract states that you have to seek legal recourse in Virginia where their headquarters is based. It also has several lines that also try to make it impossible to do anything about the abysmal service and potential unavailability of the site. Wrong! If I'm paying for it, it better work. As a print and broadcast journalist, I am not letting this go and will do what it takes to get compensation for time and revenue lost. The contract only tries to protect AOL, not the paying customer.
The corporate office does not return phone calls, and the legal department does not personally respond. We are researching Indiana law to find how we can seek recourse right here, and have them make the appropriate changes to the contract members sign.
If you're also a victim of this company, then submit your own AOL,, LLC complaint letter
