National Action Financial Services Complaint
Respond to this Complaint
This section is for replying to a complaint. You may reply to a complaint if your reply offers productive insight that fits into the following categories: Consumer Comment, Consumer Suggestion, Employee of the Company, Employee of the Company with inside information, Ex-employee, Individual reported, and Company Owner.
Respond to this National Action Financial Services consumer complaint!
Members login at the top of this page. Not a member? Register with LawCash.com using the form above.
If you have a similar complaint, rather than replying, you should write and document your own complaint by clicking here. This will help by showing the extent of consumer complaints against a given company.
Your reply should not include Unlawful, slanderous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening and harassing comments, which are not appropriate in the Lawcash.com forums and are forbidden. Advertisements, solicitations and similar commercial materials are not allowed. Any form of direct or indirect personal attack or harassment or any comment that calls for unlawful or illegal behavior or might result in harm to others is prohibited. For more information on the terms of using Lawcash.com, click here. Your information is held strictly confidential - however, your first name, city and state will appear on the website associated with your reply.
National Action Financial Services - How to deal with companies that are rude liars?
I made a purchase from BlockBuster and forgot to return the movie. We have been back and forth from Gordon. GA to Lizella, GA (moving). So, I came across the movie while packing up and planned to return it. Well, usually, Blockbuster sends a letter reminding someone of an overdue movie or a phone call and I knew it was strange that I never received one. A few days ago I receive a letter from NAFS saying,
Updated On: Wednesday, August 26, 2009
I made a purchase from BlockBuster and forgot to return the movie. We have been back and forth from Gordon, GA to Lizella, GA (moving). So, I came across the movie while packing up and planned to return it. Well, usually, Blockbuster sends a letter reminding someone of an overdue movie or a phone call and I knew it was strange that I never received one. A few days ago I receive a letter from NAFS saying, 'I owe an outstanding balance for BlockBuster. I have been notified by phone and mail multiple times and it is an effort to collect a debt.' So I call and spoke with a rude woman from National Action Financial Services and she said the overdue balance would be turned over to collections if I didn't pay it and she could do nothing about it. I told her our situation (moving) and let her know this is the first and only notice we have received. She basically cut me off the whole phone call, overriding what I say. She never asked me if I wanted to dispute it, instead, she said, 'Well, I will just mark the account as 'refused to pay outstanding balance,' or you can pay me by phone, other than that I have to give a brief report of what was said over the phone and turn it over to collections.' So when I did tell her I wanted to dispute it, I asked her why she never gave me that choice; she claimed that they are not supposed to ask, it's the consumer's responsibility to ask for the balance to be disputed. So she marked it as a ''dispute'' (I guess). Then, I asked her if and when will I be notified of the dispute, and she said they won't be notifying me. I was about fed up with this woman, so I told her to give me the number to her client, and I will speak to them myself, and that's when she said they will notify me by mail. And hung up. Did she handle my call correctly? Can you tell me what I need to do and what to watch out for from here? Thank you
If you're also a victim of this company, then submit your own National Action Financial Services complaint letter
