EVERCOM Complaint
Respond to this Complaint
This section is for replying to a complaint. You may reply to a complaint if your reply offers productive insight that fits into the following categories: Consumer Comment, Consumer Suggestion, Employee of the Company, Employee of the Company with inside information, Ex-employee, Individual reported, and Company Owner.
Respond to this Evercom consumer complaint!
Members login at the top of this page. Not a member? Register with LawCash.com using the form above.
If you have a similar complaint, rather than replying, you should write and document your own complaint by clicking here. This will help by showing the extent of consumer complaints against a given company.
Your reply should not include Unlawful, slanderous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening and harassing comments, which are not appropriate in the Lawcash.com forums and are forbidden. Advertisements, solicitations and similar commercial materials are not allowed. Any form of direct or indirect personal attack or harassment or any comment that calls for unlawful or illegal behavior or might result in harm to others is prohibited. For more information on the terms of using Lawcash.com, click here. Your information is held strictly confidential - however, your first name, city and state will appear on the website associated with your reply.
EVERCOM - WON''T REFUND MONEY NOT USED
LAST YEAR I PREPAID 75.00 TO EVERCOM. THE SERVICES WERE NEVER USED, NOT EVEN ONE TIME. SINCE THEN I HAVE TRIED TWICE TO GET MY MONEY REFUNDED TO ME. THEY TELL ME THEIR POLICY IS THAT AFTER 180 DAYS THE ACCOUNT IS CLOSED. I WAS NEVER INFORMED OF THIS EITHER VERBALLY OR BY PAPERWORK. THE MONEY IS THEN REMOVED FROM MY ACCOUNT, AND THE ACCOUNT SHOWS CLOSED. HOW CAN THEY KEEP MONEY FOR SERVICES THAT WERE NEVER PERFORMED? IF THEY HAVE A TIME ALLOTMENT AND THE MONEY IS NOT USED BY THE END OF THAT TIME, IT SHOULD BE RETURNED TO THE CUSTOMER AND NOT PUT INTO THE POCKETS OF THE COMPANY. THAT IS TAKING SOMETHING THAT IS NOT YOURS. JUST THINK OF HOW MUCH MONEY THEY MAY KEEP THAT PEOPLE PREPAID AND PHONE CALLS WERE NEVER MADE AND EVERCOM'S SERVICES WERE NEVER USED. IF I WERE TO TAKE SOMETHING THAT IS NOT MINE FROM SOMEONE ELSE THAT WOULD BE CALLED STEALING. HOW IS THIS ANY DIFFERENT AND LEGAL? SOMETHING NEEDS TO BE DONE ABOUT THE UNFAIR PRACTICES OF THESE COMPANIES!
If you're also a victim of this company, then submit your own EVERCOM complaint letter
