BLUE HIPPO Complaint
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BLUE HIPPO - Primier Laptop
On September 25,2008, I purchase (or order) a Primier Laptop. 99 dollars was deducted out of my account as I agreed on of October 6, 2008, that was the first time payment of that amount, beginning October 20, 2008, 69.98 was deducted out of my checking account which was also agreed on and from then I was paying a bi-weekly payment of 69.98. It stated after 13 weeks by paying the payments on time the laptop would be ship to me, Unfortunately, the product never arived, so I called Bluehippo was wondering what was the hold up on my computer because I was real concerned because I was starting school really soon, by doing a report for school I would rather have a personal computer so it would be easy for me, by me working and going to school at the same time, it would spare me less timen by having a computer. When I called the company about my concern, I was told that it probably have been a delay in the shipping, which I could understand, so he told me to wait about 3 to 4 weeks so I did, still no show of my computer so I called again, it was the same excuse wait another 3 to 4 weeks, at that time I was still paying on the computer it was 2009 still no show of the computer , I was afraid to close my account, because I didn't wont to lose out on my money, which happen anyway. I kept calling worrying about my computer I invest in to much money towards that computer, I paid nearly 900 towards that computer and still no signs of it, so I decided that enough is enough so I cancel my account seeking for answers to my problem doing as much research that I can to get my money back and it is hard because I only have a hour on the computer a day at the library. I feel that it is wrong for a company to ripoff people not knowing what we have to go through to get what we want, all I wanted was a laptop for school, and it is a struggle to get that especially with Bluehippo, if I would have done research on this company before I purchase the labtop, I would have, by seeing the advertisement on t.v. I felt that this company was the company to be with, well I was wrong. Did I learn a variable lesson? Yes I did, not to put payments towards a company not knowing the background of the company, I really and truely seeking for help of all the money I invest towards that company.
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