Kenmore Calypso Complaint
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Kenmore Calypso - broken down
I have just purchased a replacement washer as my Kenmore elite Calypso Washer has continuously broke down. It has always placed dirt streaks on our clothing, has trouble balancing (is very loud), has constant mildew (despite 1x per month running bleach detergent leaving the top open between washes), has bad odor, the pump has gone out 2x, displays codes for errortrouble, and the most recent issue the electronic board has completely gone out along with the motor. I was quoted 475 for the repair (mostly parts). The pump was 120.00 just for the part (no labor). I feel Sears has a responsibility to reimburse for the washer, or repairs, something. I called about a year and a half ago to see if there was a recall and I was informed that there was not. They should have recalled all calypso machines. I was told via the repair man that my machine was the redesigned one after the initial machines showed much trouble. I am not sure what was changed but feel it was not adequate.
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