Priceline.com Complaint

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Priceline.com - Priceline ripped me off

Author: Chris from Florence, AL
Occurred In: Panama City Beach, Florida
 
Updated: 5/16/2009 9:31:03 AM
Created: 5/16/2009 9:31:03 AM
 
On Internet: Yes
Nationwide: Yes
 

I booked my 5 day 4 night hotel accomidation on Priceline.com, thinking that I received a great day that is until I went to check out and the person behind the desk told me that it would be 405. The price that Priceline gave me was 507, over a one hundred dollar difference. When I contacted Priceline customer service they told me that there is nothing that they could do they where very rude and where rushing me off the phone, I never yelled at them nor cursed them, but they where still very rude and the first person I talked to told me bye 3 times, the whole time I am trying to ask to speak to a manager, she told that there was nothing that the manager could do, I had her transfer me anyway, the manager kept repeating the same answer over and over again, there is nothing that I can do, the hotel is in the wrong they should not have given you that price, we buy in bulk so we get that lower price. I only wanted a refund, I even asked for a credit on priceline but that was out of the question as well. Priceine cost me over 100 they did not save me a dime.

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