Wells Fargo Complaint
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Wells Fargo - Over Charging Clients
Hello, I am a housing counselor and I deal with banks all day everyday. The clients get laid off from work and we call the mortgage cmpanies as soon as this happens, they say there are not behind so what. Now when the clients get behind and they call the mortgage companies, the companies ask for large sums of monies to cure the deliquencies. Now if the clients get laid off or lose thier jobs what makes the mortgage companie think they have a bag of money laying around? Now you have some clients that give them what they ask for by not paying other bills, and then they recieve letters saying they are denied workouts. After that letter they will get letters asking for 10's of thousands of dollars and if they don't pay this monies they will be back in foreclosure. Some of the clients are scared to even call the banks because they don't want to know. My favorite is the hard ship letters that are never read. The clients are trying really hard to keep their homes but it looks like the harder they try the more the mortgage companies want. What happened to modifications because when you give them what they ask for the clients still get turned down. I talk with all the banks and they all have the same script you don't qualify, what do they want from the ones that worked hard and gave their 20 percent down and had good jobs and the companies laid them off? They are hard working tax payers that helped build these companies and now that work is hard to find the companies they help to build have turned their backs on them. WHY
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