JK Harris Complaint
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JK Harris - Bad communications,, inaccurate forms,, no support
On Oct 31, 2008 my wife and I contracted with JK Harris to file an Offer in Compromise on a 2005 tax debt. The amount charged was 6500 - about 2500 paid so far. We were told that JK Harris would file an Emergency Request for Existing Levy Release. According to the IRS, none was ever filed on my account. My accounts have since been levied for over 4500.
An agent was assigned my case on Nov 11, 2008 - one Kelly Amerson. I sent all required documentation to Ms. Amerson in December and never received any response. Ms. Amerson had either been released from employment or quit some time in December. We were never notified and our case was not then reassigned to another agent.
After receiving a Notice of intent to levy, I contacted JK Harris and was assigned to a new agent - one Sanicqua Robinson-Jackson. She required me to resubmit all of the required documentation which was completed on Jan 14, 2009.
A draft of IRS forms 2848, 443-A and 656 we sent to us, corrected and returned.
On or about Feb 10, 2009 the IRS levied my checking account for over 4500. I cannot make rent or bills now and am in danger of eviction. I contacted Ms. Jackson and was told that chances were I wouldn't get that money back. She then sent to me the final copies of forms 443 and 656. These were incorrect and had to be returned to JK Harris.
They have only communicated when I could actually get through to them. They rarely initiated communication. They provide no accounting of forms filed, communications made on our behalf. The IRS has no record of any contact or filed forms on our behalf. We're into JK Harris for about 2500 so far and will likely have to continue paying an additional 4000.
I'm afraid that by the time we finally get this all filed, it will be too late, the IRS will have taken all of our property (they have already filed a lien) and we will be left homeless, penniless and hopeless.
Updated On: Monday, February 16, 2009
Update: 16 Feb 09
I have sent a written request to discontinue automatic debits from JK Harris.
I was advised (told) by my case worker at JK Harris to not initiate any communications with the IRS for any reason. That if I were personally contacted by IRS, to advise that a power of attourney is filed at OIC and to provide the contact information for JK Harris.
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