I'd like to sue Conn's for their 1) deceptive practice (forcing consumers to buy collateral insurance and not disclosing it properly on contract), and 2) charging consumers high interest rate.

I have made a purchase with Conn's on 6112007 for 1655 (a set of washerdryer). I got the 12 month same as cash term, and I had made payments timely and had called to payoff my balance. Their system didn't take my payment on 662008, and as a result the payment was not posted to their system. The final payment was due on 6112008, and upon realizing that it didn't post, I called back immediately on 6172008. They are charging me 3 years of interests because now they considered my payment 6 days late. I explained their system error, and offered to pay off my account in full. They said that I am bound by the terms of the contract and I should have read the fine print.

In reviewing my contract, I also notice they added another 300 for insurance premiums stating that they required it, or I can opt out if I show proof of my home insurance, even though the option was never explained to me. I know I should have reviewed the contract thoroughly but I still feel that they are out to get unsuspicious customers. Now I am stuck with a payoff balance of 2622.24, even though the purchase I made was for 1655.51. I don't understand how they can charge me this much in interest for 1 year and 5 days. As I stated, I offered to pay off immediately, but they said I still will have to pay the full 2622.24.