I borrowed a small payday loan from Geneva Roth Capital aka GRC Funding in September of 2007 for 400. I never received anything from this company asking me to renew my loan or to payday down the loan; when I tried to call the number for GRC on my bank statement the number was disconnected; there is not a website in which to contact this company. In March of 2008 I stopped through my bank an ACH payment for 120 since at that time I would have paid over 800.00 for a 400.00 loan. I was then and only then contacted by GRC on April 4, 2008 at my work where I was told my outstanding balance is 1,000 and if I did not enter to a payment arrangement there would begin proceedings for going to court. I questioned why I owed 1,000 and not the original 400 with interest of 120. I was told I had only been extending the loan the last 7 months and it would never begin to paydown until I paid more than 120 with each payment. I would have had to call, fax in a pay down form or e-mail GRC to do so. I explained how I was not able to reach them and was told they had made contact with me by mail and phone. I asked at what address or phone since until now I had never heard from them, the gentlemen I spoke with became loud and accusative telling me that I had agreed to the terms of the loan with my signature and I should have made contact if I had wanted to paydown the loan. Since he avoided answering my questions I asked to speak to a manager. I was transferred to Dia Holley where she gave me the same run around that I had only been extending the loan and did not answer my question about the disconnected phone number or lack of website. Regretfully I agreed to a payment arrangement with her for the 1,000. We agreed upon 4 payments of 250 with one I paid right then (this posted to my account 4708) which would leave 3 payments (41808, 5208, 51608). I asked for this agreement in writing and received this through e-mail from Dia where she gave me her direct extension and phone number. On 4708 another debit was taken from my account in the amount of 520 that I did not authorize which means I have now paid GRC over 1,500, in doing so my account is overdrawn and it has caused many more NSF charges leaving me without funds to pay my outstanding bills. I contacted Dia 4808 at her direct extension, I explained the 520 and she put me on hold, where she then hung up on me, I called back and she again hung up on me. The third time she called me back and told me I would have to send her a bank statement and she would reverse the debit but she could not guarantee me about the NSF charges or if GRC would not continue taking funds out of my account in error. I found it difficult to speak with her and asked to speak to someone above her to find answers to my questions she again hung up on me. Not knowing if I will have to continue paying more for this loan I need legal advice and how to take action. I have considered closing my bank account but I am not sure how doing so will affect my credit with this company if it hasn't already. Any advice or help would be greatly appreciated. Thank-you... Janelle McNutt

Updated On: Tuesday, April 08, 2008

I borrowed a small payday loan from Geneva Roth Capital aka GRC Funding in September of 2007 for 400. I never received anything from this company asking me to renew my loan or to payday down the loan; when I tried to call the number for GRC on my bank statement the number was disconnected; there is not a website in which to contact this company. In March of 2008 I stopped through my bank an ACH payment for 120 since at that time I would have paid over 800.00 for a 400.00 loan. I was then and only then contacted by GRC on April 4, 2008 at my work where I was told my outstanding balance is 1,000 and if I did not enter to a payment arrangement there would begin proceedings for going to court. I questioned why I owed 1,000 and not the original 400 with interest of 120. I was told I had only been extending the loan the last 7 months and it would never begin to paydown until I paid more than 120 with each payment. I would have had to call, fax in a pay down form or e-mail GRC to do so. I explained how I was not able to reach them and was told they had made contact with me by mail and phone. I asked at what address or phone since until now I had never heard from them, the gentlemen I spoke with became loud and accusative telling me that I had agreed to the terms of the loan with my signature and I should have made contact if I had wanted to paydown the loan. Since he avoided answering my questions I asked to speak to a manager. I was transferred to Dia Holley where she gave me the same run around that I had only been extending the loan and did not answer my question about the disconnected phone number or lack of website. Regretfully I agreed to a payment arrangement with her for the 1,000. We agreed upon 4 payments of 250 with one I paid right then (this posted to my account 4708) which would leave 3 payments (41808, 5208, 51608). I asked for this agreement in writing and received this through e-mail from Dia where she gave me her direct extension and phone number. On 4708 another debit was taken from my account in the amount of 520 that I did not authorize which means I have now paid GRC over 1,500, in doing so my account is overdrawn and it has caused many more NSF charges leaving me without funds to pay my outstanding bills. I contacted Dia 4808 at her direct extension, I explained the 520 and she put me on hold, where she then hung up on me, I called back and she again hung up on me. The third time she called me back and told me I would have to send her a bank statement and she would reverse the debit but she could not guarantee me about the NSF charges or if GRC would not continue taking funds out of my account in error. I found it difficult to speak with her and asked to speak to someone above her to find answers to my questions she again hung up on me. Not knowing if I will have to continue paying more for this loan I need legal advice and how to take action. I have considered closing my bank account but I am not sure how doing so will affect my credit with this company if it hasn't already. Any advice or help would be greatly appreciated. Thank-you...