I am a builder in NYC and I am finishing up on an 8 family building. A few months back, a gentleman from Home Depot commercial sales approached me and made the world of promises, well I should have been skeptical, because I was the one to pay the price.

Home Depot has basically cost me 40 more than what I would have paid the regular competition. I will NEVER do business with them again. It is their lack of responsiblility and coordination with the deliveries.

I have lost a tremendous amount of time and salary to pay employees to sit in front of the jobsite to unload a ghost delivery truck, because it never shows up. It is always a situation where everyone pins the responsibility on each other, and I personally get fed up after it gets so redundant.

In my professional diagnosis, I would say that Home Depot has demonstrated that they are not a company to be trusted, they have a tremendous neglect for customer needs, and therefore, us builders, as consumers, we should not do business with them.

Nelson Nigel