Store in question: Kmart
1550 Saint Georges Ave
Avenel, NJ

I went to this Kmart on July 30 at around 9:10 AM EST. When I arrived at the store I went and tried to find a shopping kart. When I found a kart I went toward the beauty and health aisles. I grabbed some Zest 3 packs of soap, some Always pantiliners, and some other random Proctor and gamble products. I then proceeded to the pantry aisles where I got some Puffs to go and dawn dish soap. Once I left those aisles, I went over to the electronics area to look for some Duracell batteries. When I found some batteries, I grabbed some but not knowing the price of them as they were supposed to be on sale but no sales tag was there. So I asked someone if they could do a price check on the items. A middle aged man helped me out. I finished there and went over to the checkout aisle. This is where the issues began. I explained to the cashier that I had to do multiple transactions because I was only allowed to use one coupon per transaction. She asked what type of coupon would you be using. I showed her what it was.

K-Mart is currently running an advertised promotion where customers can receive a 10 K-Mart gift card when they purchase a pack of Duracell batteries and 2 Procter Gamble products. The promotion can only be done with the coupon. The coupons for the promotion were in the form of tear-off pads available in K-Mart stores, prominently displayed in the Health Beauty section. The printed coupons stated in bold caps 'LIMIT ONE COUPON PER PURCHASE' with an expiration of 81307. A scan of the coupon can be made available, originals if needed for a class action.

So I gave her the products and asked to do this transaction. She followed the instructions on the coupon and proceeded to finish the first transaction. Once that transaction was done, we proceeded to do another transaction. By now, she was wondering if I was allowed to do this and looked at the other lady cashier. She rapidly got on the phone and called someone over. Low and behold, the man who helped me do the price check comes over and looks at me and the items that I have and rudely tells me that I was only allowed one transaction. I politely tell him where on the coupon does it state that it is one per person. He states, right on the back of the coupon. I turn over the coupon and read him what it says. 'LIMIT ONE PER PURCHASE' I show him that this is one purchase that I am making and once I am done, I can make another purchase and use another coupon. By now he is getting alittle upset and states that he was told that it was only one per person. I then ask if he had anything in writting stating that the promotion has been changed. He said that he didnt. I then proceeded to call customer service at Kmart's corporate office. I was then transferred over to Nina and was told that it was one per person. I asked if she could fax something to the store stating that the promotion was one per person, She denied me this request and wouldnt transfer me over to a supervisor. I just left the store with my two transactions.

On 72407 an internal K-Mart communication (scan available upon request) was sent verifying the validity of the deal BUT with 'one per transaction' wording, which is already limiting the manufacturer's coupon beyond what was printed on it.

On 72607 a second internal communication was sent (scan also available upon request) instructing stores to remove the coupons from the stores and honor existing coupons on a 'one per household' basis to 'limit the liability' of the promotion, which is GROSSLY limiting compared to the text of the manufacturer's coupon.

Like others, I was told the PG promotion, that has a coupon that clearly states 'ONE PER PURCHASE', was one per household. Among 4 stores, I have also been told:
I can't use any other coupons in my purchase

I can use any I want, as long as one per purchase, EXCEPT the PG at onehousehold (even though all the PG coupons I had stated 'One per purchase', including the DuracellPGgiftcard coupon)

I have to buy 'larger' PG products, smaller don't count (there are many smaller that are NOT Trial Size)

I have to buy more than 10 in DuracellPG items.

Kmart's own internal memo states that smaller sizes count, as long as they are not trial size.

The month-long Kmart flier makes NO mention of any limits in the section mentioning the coupon (yet right above it on the same page, a Kotex Mail-In Rebate clearly says One Per Household).

The PG coupon doesn't say one per TRANSACTION or HOUSEHOLD, it says 'LIMIT ONE COUPON PER PURCHASE'.

Which means you should be able to use multiple in one TRANSACTION, just like any other PG coupons.

While Kmart has the right to limit the usage, the ad states in the small print on the back 'We reserve the right to limit purchases to normal retail quantities'.

ONE is NOT a 'normal retail quantity' for PG Health and Beauty Aids or batteries (especially during Hurricane Season).

Also, while Kmart may have the right to change the TC of their own promotions, they DO NOT have the right to change a manufacturer's promotion. That is 'bait and switch' per the FTC.