A class action has been filed against Experian Information Solutions, Inc., a credit reporting agency, by Steven and Melody Millett after Steven's Social Security number was stolen and used by another individual over the course of 13 years. The Milletts claim that Experian should have known that the Social Security Number was being used by more than one person and that upon being notified of the error, should have corrected their error. The lawsuit alleges negligent misrepresentation, fraud and failure to comply with the Fair Credit Reporting Act and seeks damages and injunctive relief.

In 1989, an individual using the names Abundio P. Cuatle, Abundio Cuatle or Abundio Perez began to use Steven Millett's Social Security number in order to obtain false identification, obtain employment and insurance, pay taxes through wage withholding, and to establish and open credit accounts for homes, cars and credit with banks, credit unions, merchants and credit card companies.

Shortly afterwards, the Millett's began to experience problems obtaining credit, but did not know the reason. Over the next 13 years, they continued to experience problems and eventually realized that Steven's Social Security number was being used illegally. They contacted law enforcement authorities to correct the problem. However, Experian refused to cooperate and continued disseminating false information.

The Millett's allege that Experian collected and furnished information about them which was inaccurate, false, erroneous and misleading, despite notices about the alleged fraud and reported the information to consumer reporting agencies.