According to consumers, Viking, which is a professional debt collector, has engaged in abusive, unfair and misleading conduct in its efforts to collect debts allegedly owed to its third party employers. Consumers claim that this conduct violates the federal Fair Debt Collection Practices Act. Specifically, the consumers claim that Viking, upon contacting them via telephone, failed to notify them that they were a collection agency engaged in the attempted collection of an alleged debt. Additionally, according to consumers, Viking employees were rude and abusive, insulting the consumers and phoning repeatedly, despite requests to terminate communications. The consumers further claim that Viking made misleading and coercive threats during their conversations with the class members. Such threats included legal action, where none was authorized, as well as the threat of negative reporting to credit agencies. The consumers also claim that Viking failed to provide them with validation of the alleged debts once consumers informed Viking employees that they were disputing the validity of the alleged debts. According to consumers, all of these actions violate the Fair Debt Collection Practices Act and are widespread within the State of Oklahoma.