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Consumers Accuse Debt Managers CRS Financial Services, NCRC, & AMS of Not Paying Debts

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Case ID: 2981 | Credit / Debt | 12/09/2003

A nationwide class action has been filed against debt management company CRS Financial Services, Inc. and two associated companies on behalf of all persons who used the companies’ debt management services from March 15, 1998, to the present. The action alleges that CRS violated the federal Consumer Protection Credit Act and the Florida Deceptive and Unfair Trade Practices Act when it failed to service their debts in a timely fashion. The action seeks unspecified compensatory and punitive damages.

The other two companies named as defendants in the action are the National Consumer Resource Center, Inc., and Advance Marketing Services, Inc. The companies offer debt management services that supposedly pay off consumers’ debts faster, reduce their interest rates, and improve their credit ratings. Consumers are required to pay an initial set-up fee and make additional monthly payments. The payments are supposed to be used to service customers’ debt in a timely manner.

Named plaintiff Bill Shulman allegedly entered a contract with CRS in March 1997 for debt management services. The contract required CRS to establish a trust fund on Mr. Shulman’s behalf and use the funds therein to pay his creditors. Mr. Shulman paid an initial setup fee of $249 to CRS, and authorized the company to: (1) negotiate with his creditors, (2) make monthly payments to CRS, and (3) allow CRS to take a monthly fee of approximately $35 from his payments before distributing the remainder to his creditors.

Though Mr. Shulman allegedly paid the amount required by CRS, he noticed that his monthly balances with several creditors continued to rise month after month, that late fees were applied to several accounts, and that some of his creditors began calling him to collect delinquent payments. The action alleges that there are thousands of other consumers across the nation who have had similar experiences with the companies.


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