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Case ID: 2859 | Technology | 11/10/2003
A class action has been filed against AOL Time Warner subsidiary America Online, Inc. and its customer service company ICT Group, Inc. on behalf of consumers who allege that over the past four years AOL has regularly double-billed its subscribers by creating what it refers to as "spin-off sub accounts" in violation of federal law. The action seeks compensatory damages for unjust enrichment and breach of contract, plus an order that will prohibit the companies from continuing their allegedly unfair practices.
The action alleges that subscribers who maintain multiple screen names on their AOL account have unknowingly had those screen names "spun-off" into individual separate accounts. AOL then automatically bills the subscriber's credit card or bank account the normal $23.90 monthly subscription fee for this spun-off account. Oftentimes it has taken months for subscribers to find the problem, because AOL has allegedly intentionally manipulated the billing cycle for the spun-off accounts in order to make it appear that the charges are for different billing cycles. For example, the action alleges that AOL will charge subscribers' accounts at the beginning of the month for one subscription fee and will then post a second subscription fee at the end of the same month. As a result, consumers who review their credit card statements assume they are being charged one subscription fee for two separate months, rather than multiple subscription fees for a single month. Allegedly, the only way to tell if you are being double-billed is to compare your credit card statements from multiple successive months. Allegedly, when subscribers do discover the problem, they are successfully stonewalled by the company's customer support practices. ICT, the company hired by AOL to handle consumer complaints, allegedly makes subscribers navigate a complicated maze of voice mails and subjects them to long periods of being on hold. When a subscriber is finally able to speak with a real human being, they are allegedly forced to speak with an aggressive sales representative who vigorously encourages the subscriber to maintain the spin-off account--if that fails, the subscriber is flatly refused a full refund for the unauthorized charges. At Lawcash.com, it is our goal to keep you informed about important legal cases, class actions and settlements. Our lawyers offer free legal evaluations in tort cases, class actions, personal injury, and other lawsuits because we are dedicated to helping you resolve your legal complaints. Other Technology Cases of Interest The long distance telephone market is highly competitive, and many companies have attempted to hide extra fees to increase their profit margins. The parties have reached a $10 million settlement in a class action against Internet service provider America Online, Inc. on behalf of all Californians who got their long distance telephone service through AOL between January 1, 1998, and September 30, 2000. The deadline for submitting claims depends on whether a class member is a current AOL subscriber.
If you are looking for an electronic technology gadget, Best Buy probably has it. Several class actions have been filed against technology store operator Best Buy Company, Inc. (NYSE: BBY) and certain of its officers and directors by stockholders who purchased the company's common stock between January 9, 2002, and August 7, 2002. The actions claim that the defendants violated federal securities laws by issuing a series of material misrepresentations to the market over this time period, thereby artificially inflating the price of the company's securities. A class action lawsuit has been filed against Micron Technology Inc. on behalf of City of Roseville Employees' Retirement System. The complaint, filed in U.S. District Court for the District of Idaho, alleges that Micron and certain of its officers and directors violated the Securities Exchange Act of 1934.
The class has been certified in an action filed against the Oklahoma Transportation Authority and the State of Oklahoma on behalf of all current and former PikePass customers who had at least one force match transaction after July 11, 1997. The action alleges that Oklahoma's automated toll-gathering system has overcharged travelers for at least the last seven years. Persons eligible to take part in the action should contact the attorneys for the class to register. Several class actions have been filed against medical information technology systems company IMPAC Medical Systems, Inc. (Nasdaq:IMPCE), and certain of its officers and directors by stockholders who purchased the company's common stock between November 20, 2002, and May 13, 2004. The actions claim that the defendants violated federal securities laws by issuing a series of material misrepresentations to the market over this time period, thereby artificially inflating the price of the company's securities. If work needs to be carried out on your land for the public good, you may have to grant the agency that is doing the working an easement, or permanent right-of-way, but you should be paid for it. The parties have reached a tentative $943,000+ settlement in an action filed against AT&T Corporation on behalf of certain persons who own or owned land in Maryland between October 1989 and January 8, 2003, through which railroads run and on which AT&T laid fiber optic cable. The action alleged that the company laid the cable without proper permission, in violation of state property laws. Claims must be postmarked by December 19, 2003, to be considered valid. |
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