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Debtors Say Equifax Check Services Collection Letters Do Not Meet Federal Standards

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Case ID: 2838 | Credit / Debt | 08/30/2004

The class has been certified in an action filed against Equifax Check Services, Inc. on behalf of persons who have received collection letters from the company for checks that were written on accounts that had insufficient funds. The action alleges that the letters violate the Fair Debt Collection Practices Act (FDCPA) by not fully disclosing that the company is a debt collector under federal law. The action seeks unspecified compensatory and punitive damages.

Equifax, widely known for the credit reports that it issues, also offers check authorization services to merchants who accept checks from consumers. When a customer submits a check, the merchant contacts Equifax's computer, which either accepts or declines it. Equifax agrees to purchase for face value dishonored checks that it had authorized.

Once it has a check that a bank refused to pay because of insufficient funds, Equifax sends out its own collection letters to the check writer demanding payment plus a service charge. The court ruled that the volume of collection letters that it sends out--some 1.6 million dishonored checks in 1999, and another two million in 2000--cause it to be considered a "debt collector" under the purview of the FDCPA.

The FDCPA defines a debt collector to be any "person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another." Equifax's predecessor in interest was adjudged a debt collector in an earlier case, Holmes v. Telecredit Service Corporation.


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