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North Carolina Buyers of Hewlett-Packard "Economy" InkJet Printers Lose Case

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Case ID: 2645 | Technology | 09/19/2003

On September 11, 2003, the jury ruled against the plaintiffs in a class action filed against computer giant Hewlett-Packard Company on behalf of North Carolinians who purchased certain HP DeskJet, OfficeJet, or Photosmart printers between August 1, 1998, and November 30, 2000. The action alleged that HP did not disclose to consumers that the ink cartridges that accompanied the printers were only filled to half of their total capacity in violation of the North Carolina Unfair and Deceptive Acts and Practices statute. Unless the plaintiffs appeal, this ends the case.

The class is composed of current North Carolina residents who (1) purchased one of the following HP printers at a store in North Carolina between August 1, 1998, and November 30, 2000:

DeskJet Printer models 350C, 648C, 695C, 697C, 710C, 712C, 720C, 722C, 830C, 832C, 880C, 882C, 895Cse, 895Cxi, 930C, 932C, 950C, 952C, 970Cse, or 970Cxi.

OfficeJet Printer models 600, 630, 700, 710, 720, T45, T45xi, T65, T65xi, PSC 500, PSC 500xi.

Photosmart Printer models P1000 or P1100.

and (2) received an HP print cartridge or cartridges that was labeled with the word "Economy" and had a model number ending with the letter "G."

If you have questions about the action, please contact the class administrator at info@nchpclassadministrator.com.


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