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OH "Lemon" Owners File Action Against the Big Three Auto Makers to Stop Refund Setoffs for Reasonable Use

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Case ID: 2552 | Automotive | 07/15/2003

A class action has been filed against the nation's three leading automobile manufacturers on behalf of Ohio residents who leased or purchased an automobile from Ford Motor Company, DaimlerChrysler Corporation, or General Motors Corporation and who, after going through the Ohio Lemon Law Dispute Resolution Board, had a "reasonable use" charge deducted from the refund that they received. The action alleged that the deductions violated both the Ohio Nonconforming New Motor Vehicle Law, which is commonly called the "lemon law," and the Ohio Consumer Sales Practices Act. The action seeks unspecified compensatory damages and an order from the court prohibiting "reasonable use" setoffs in the future.

Beatrix Maitland, like other named car buyers and lessors in the action, alleged that her vehicle malfunctioned so many times that she finally initiated lemon law proceedings as allowed by Ohio law. Her case was heard by a lemon law dispute resolution board, which found a nonconformity in the vehicle and concluded that she was entitled to relief in the form of a refund, repurchase, or replacement. The board then allowed a setoff from the refund for reasonable use of the vehicle by Mrs. Maitland. The setoff was allowed because it allegedly followed state attorney general guidelines that have since been repealed.

When Mrs. Maitland took her claim into court, it was initially dismissed. On appeal to the Ohio Court of Appeals, the action was reinstated. The appeals court ruled that Mrs. Maitland stated a claim for violation of the unconscionable acts or practices portion of the Ohio Consumer Sales Practices Act in addition to her claim under the Lemon Law. This part of the sales practice act applies when a supplier knowingly takes advantage of a consumer in an inferior bargaining position. The court ruled that consumers like Mrs. Maitland could be considered to be in an inferior bargaining position because the costs and risks of rejecting the settlement offer and proceeding with a lawsuit were prohibitively high.

Ohio and West Virginia are the only states with lemon laws that do not specifically authorize a deduction for reasonable use of the vehicles.


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